Trainee Survey Programmer - Mumbai

MMR is an independent, global consumer and sensory research agency specialising in food, drink, personal and household care research. This means that when you join us, you’ll have the chance to work with a number of well-known brands to help create, shape and develop products and packs.

We are global leaders, guiding innovation for our clients – partnering with over 50% of the top 100 global food and drink brands. Our head office is in a beautiful 18^th century barn in Wallingford - a picturesque village in between Oxford and Reading. Country-life not for you? We also have offices in London, New York, Shanghai, Singapore, Mumbai, Sao Paulo and Durban.

Our team of over 280 highly engaged, multi-disciplined employees are primarily dynamic research professionals, sensory experts and data scientists. We’re a diverse bunch, with backgrounds in R&D, insight, marketing, sensory science, data sciences and psychology.

No two projects are ever the same, often involving exciting innovations, varied methods and international markets. It’s a great opportunity to challenge and add value to client decision making, all while working with our passionate, friendly teams across the globe.

We are looking for an individual to join us as a Trainee Survey Programmer - primarily responsible for creating online surveys using specialist market research programming software.

This will include Implement elements of HTML and jQuery components from our File Library. As well as liaising with our team, clients and suppliers in order to meet exact project requirements and timings.

The role involves:

• Managing the project from programming, testing, launching, fieldwork, closing and handing over data
• Liaising with the client and other departments as needed
• Attention to detail to minimise errors
• Following procedures to maintain a high quality of client service
• Assisting Senior Management with any other tasks as required

Benefits include…

• Full training to use the specialist survey programming software will be provided
• Clearly defined path of progression
• Potential international opportunities as you progress within your career (job swaps/secondments)

You will:

• Whilst full training will be provided you will have the aptitude and ability to learn to use the specialist survey programming software and manage the resultant data files that the process creates.
• Be highly data literate, including a good working knowledge of Excel
• be a fast and accurate typist, comfortable using a keyboard
• Have great attention to detail – Checking data, tests and validating databases
• Be a good self-manager – able to cope with changing priorities and keep others informed of possible issues.
• Have excellent communications kills – including fluent spoken and written English
• Be good at working with others – Maintaining open and honest relationships with your colleagues and clients
• Have a desire to continuously learn and improve, taking up opportunities for new experiences

Interested? please click here to apply!

MMR offers an open, dynamic, varied and non-hierarchical environment, where bespoke MMR Academy training is offered at every level. We also offer exciting secondment opportunities at our other global locations, as well as a selection of fantastic employee benefits.

MMR delivers a class leading set of marketing science tools and approaches, many of which are proprietary to MMR. We are endorsed by our global client base for our agility, technical expertise and willingness to adapt research solutions to directly focus on specific client challenges. We’ve built a reputation of providing innovative statistical analysis and techniques, coupled with optimal research design consultancy, that successfully delivers against our clients’ specific business objectives.

MMR is an Equal Opportunity Employer

Want to help bring products to life? Looking for a varied, fast paced role which will enable you to be both client facing as well as integral to our offering here at MMR?

MMR is an independent, global consumer and sensory research agency specialising in food, drink, personal and household care research. This means that when you join us, you’ll have the chance to work with a number of well-known brands to help create, shape and develop products and packs.

We are global leaders, guiding innovation for our clients – partnering with over 50% of the top 100 global food and drink brands. Our head office is in a beautiful 18^th century barn in Wallingford - a picturesque village in between cultural Oxford and lively Reading. We also have offices in London, New York, Shanghai, Singapore, Mumbai, Sao Paulo and Durban.

Our team of over 280 highly engaged, multi-disciplined employees are primarily dynamic research professionals, sensory experts and data scientists. We’re a diverse bunch, with backgrounds in R&D, insight, marketing, sensory science, data sciences and psychology.

No two projects are ever the same, often involving exciting innovations, varied methods and international markets. It’s a great opportunity to challenge and add value to client decision making, all while working with our passionate, friendly teams across the globe.

The opportunity…

We are looking for a client relationship focused individual to join us at the Trainee Business Development Executive level.

Within the Business Development team you would have the opportunity to work across our portfolio of international clients and brands, with the main thrust of this role being helping to identify and maximise our new business opportunities. You would have shared responsibility for lead generation and pro-active business development, as well as administrative support for business development activities and initiatives.

The role?

• Identifying and qualifying new client leads to target through researching organisations and individuals online/via publications/conferences/events
• Inputting prospects into CRM system with relevant details regarding the pipeline process
• Keeping up-to-date with the latest food/drink/personal/household care industry news
• Learning/possessing a solid understanding of the MMR services offered and how these compare to competition within the industry
• Assisting in planning new business development initiatives as well as maintaining any administration and reporting required within the team
• Supporting and submitting proposals in response to client briefs
• Maintaining client contact where appropriate, but particularly in times of need for additional resource support

Benefits include…

• Full training across every level of the Market Research process, with particular regard to the MMR services offered
• Sponsorship to study for the MRS Advanced Certificate in Market & Social Research qualification (an industry recognised qualification)
• Clearly defined path of progression
• Potential international opportunities as you progress within your career (job swaps / secondments)

You will…

• Have a degree (ideally a 2.1 or above) or similar experience/qualifications
• Ideally, you’ll possess some relevant work experience in a client facing environment
• Be comfortable talking to clients at a senior level
• Have great commercial awareness, and a drive to deliver an excellent client experience
• Have strong organisational, time management and self-management skills
• Be happy to travel both nationally (regularly) and internationally (occasionally) - expect lots of opportunities to travel and explore new countries
• Excel in working in a team environment, and relish the challenges that brings
• Possess great communication skills (including fluent written/spoken English)

Interested? Please apply here

MMR offers an open, dynamic, varied and non-hierarchical environment, where bespoke MMR Academy training is offered at every level. We also offer exciting secondment opportunities at our other global locations, as well as a selection of fantastic employee benefits.

MMR delivers a class leading set of marketing science tools and approaches, many of which are proprietary to MMR. We are endorsed by our global client base for our agility, technical expertise and willingness to adapt research solutions to directly focus on specific client challenges. We’ve built a reputation of providing innovative statistical analysis and techniques, coupled with optimal research design consultancy, that successfully delivers against our clients’ specific business objectives.

MMR is an Equal Opportunity Employer

Are you a researcher looking for an exciting next step in your career? Do you enjoy working on high profile global accounts within the FMCG industry?

We are looking for an energetic, self-motivated and passionate individual to join us as a Senior Research Executive to be based in our Wallingford Head Office.

MMR is an independent, global consumer and sensory research agency specialising in food, drink, personal and household care research. This means that when you join us, you’ll have the chance to work with a number of well-known brands to help create, shape and develop products and packs.

We are global leaders, guiding innovation for our clients – partnering with over 50% of the top 100 global food and drink brands. Our head office is in a beautiful 18^th century barn in Wallingford - a picturesque village in between Oxford and Reading. We also have offices in London, New York, Shanghai, Singapore, Mumbai, Sao Paulo and Durban.

Our team of over 280 highly engaged, multi-disciplined employees are primarily dynamic research professionals, sensory experts and data scientists. We’re a diverse bunch, with backgrounds in R&D, insight, marketing, sensory science, data sciences and psychology.

No two projects are ever the same, often involving exciting innovations, varied methods and international markets. It’s a great opportunity to challenge and add value to client decision making, all while working with our passionate, friendly teams across the globe.

The role:

As a Senior Research Executive, you will take the lead on running market research projects, involving client liaison and project management from research design through to final debrief presentations. Responsibilities include:

• Designing and organising fieldwork in the UK and overseas
• Creating questionnaires against client objectives
• Analysing data (both quantitatively and qualitatively)
• Creating insightful presentations

The work covers a range of ad hoc projects, typically involving quantitative and qualitative research, and both traditional and online fieldwork in the UK and internationally. With MMR’s focus on developing new and better research methods and sophisticated analysis techniques, the role offers the opportunity to gain experience of several novel and exciting approaches to conducting research and interpreting data.

You will have:

• Previous experience within an ad hoc agency environment essential
• Quantitative experience essential and exposure to qualitative beneficial
• Experience of involvement in report writing essential
• Ability to tell a story from the data is essential
• Strong organisational & time management skills required
• Strong communication skills & the ability to work effectively as a team essential
• Experience within FMCG/CPG is hugely beneficial

Want to apply of find out more? Please click here

MMR offers an open, dynamic, varied and non-hierarchical environment, where bespoke MMR Academy training is offered at every level. We also offer exciting secondment opportunities at our other global locations, as well as a selection of fantastic employee benefits.

MMR delivers a class leading set of marketing science tools and approaches, many of which are proprietary to MMR. We are endorsed by our global client base for our agility, technical expertise and willingness to adapt research solutions to directly focus on specific client challenges. We’ve built a reputation of providing innovative statistical analysis and techniques, coupled with optimal research design consultancy, that successfully delivers against our clients’ specific business objectives.

MMR is an Equal Opportunity Employer

Want to help bring products to life? Looking for a varied, fast paced role which will enable you to be both creative and analytical?

MMR is an independent, global consumer and sensory research agency specialising in food, drink, personal and household care research. This means that when you join us, you’ll have the chance to work with a number of well-known brands to help create, shape and develop products and packs.

We are global leaders, guiding innovation for our clients – partnering with over 50% of the top 100 global food and drink brands. Our head office is in a beautiful 18^th century barn in Wallingford - a picturesque village in between cultural Oxford and lively Reading. We also have offices in London, New York, Shanghai, Singapore, Mumbai, Sao Paulo and Durban.

Our team of over 280 highly engaged, multi-disciplined employees are primarily dynamic research professionals, sensory experts and data scientists. We’re a diverse bunch, with backgrounds in R&D, insight, marketing, sensory science, data sciences and psychology.

No two projects are ever the same, often involving exciting innovations, varied methods and international markets. It’s a great opportunity to challenge and add value to client decision making, all while working with our passionate, friendly teams across the globe.

The opportunity…

Trainee Research Executive’s get the opportunity to work across a number of well-known international brands helping to manage projects across all stages of the project cycle working within a dynamic, fast paced team environment. Responsibilities include:

• Designing and organising fieldwork both in the UK and overseas (so plenty of opportunity to travel!)
• Creating questionnaires against client objectives
• Analysing data (both quantitatively and qualitatively)
• Creating insightful presentations

Benefits include…

• Full training across every level of the Market Research process
• Sponsorship to study for the MRS Advanced Certificate in Market & Social Research qualification (an industry recognised qualification).
• Clearly defined path of progression
• Potential international opportunities as you progress within your career (job swaps / secondments)

You will…

• Have a degree in a science/social science related or analytical discipline (ideally a 2.1 or above) or similar experience/qualifications
• Ideally, you’ll possess some relevant work experience, industrial placement experience would also be beneficial
• Have strong organisational, time management and self-management skills
• Be happy to travel both nationally and internationally on a regular basis- expect lots of opportunities to travel and explore new countries
• Excel in working in a team environment, and relish the challenges that brings
• Possess great communication skills (including fluent written/spoken English)

MMR offers an open, dynamic, varied and non-hierarchical environment, where bespoke MMR Academy training is offered at every level. We also offer exciting secondment opportunities at our other global locations, as well as a selection of fantastic employee benefits.

MMR delivers a class leading set of marketing science tools and approaches, many of which are proprietary to MMR. We are endorsed by our global client base for our agility, technical expertise and willingness to adapt research solutions to directly focus on specific client challenges. We’ve built a reputation of providing innovative statistical analysis and techniques, coupled with optimal research design consultancy, that successfully delivers against our clients’ specific business objectives.

MMR is an Equal Opportunity Employer

To apply for this role please click here!

Looking to grow and develop your career and skills in Sensory Research? Then this may be the opportunity you are looking for...

We’re searching for a Trainee Panel Leader to build their career here at MMR.

MMR is an independent, global consumer and sensory research agency specialising in food, drink, personal and household care research. This means that when you join us, you’ll have the chance to work with well-known brands to help create, shape and develop products and packs.

We’re global leaders, guiding innovation for our clients – partnering with over 50% of the top 100 global food and drink brands. Our head office is in a beautiful 18th century barn in Wallingford - a picturesque village in between Oxford and Reading. We also have offices in London, New York, Shanghai, Singapore, Mumbai, Sao Paulo and Durban.

Our team of over 280 highly engaged, multi-disciplined employees are primarily dynamic research professionals, sensory experts and data scientists. We’re a diverse bunch, with backgrounds in R&D, insight, marketing, sensory science, data sciences and psychology.

The successful individual will support the Sensory Panel Manager, ensuring the smooth running of the panel sessions, and assisting in their day-to-day management. You will develop the necessary skills to lead panel sessions, to create, proposals, write client

reports efficiently, and become a proficient Panel Leader. The role is based in our Sensory Science Centre,

on the Reading University Campus.

Full training will be provided.

The role includes:

Panel Leading

Panel leading - helping to run panel sessions as you learn the skills required to lead the panel independently. This includes moderating, performance tracking and creating descriptive language glossaries

Providing cover for our other sensory panels (including for other MMR Sensory Panel Leaders when trained) when required. This may be in other UK locations

Running recruitment screening sessions, making up screening solutions/products, screening and interviewing, and helping train new panelists to the required standards

Assisting in the management of the panels schedule, ensuring that the results are delivered in a timely manner to clients

Taking responsibility for the daily running of the Sensory Panels to ensurethe ultimate objective of meeting the clients’ requirements

Proposal and Report Writing

Creating engaging proposals (from timing, cost and design) and reports for clients in Excel and PowerPoint

Liaising with our Indian based MMR Project Support teams, sending out data for charting and checking the resultant charts. This includes planning and coordinating data being sent to MMR’s statistical team and then out to India

Analysing training check data, develop retraining plans and ensure robust data

Ensuring that ALL projects files are saved on the MMR shared drives

Ensuring that every project has an accurate briefing document (Sensory Project Request or Sensory Project Control Sheet) and that this is received before a project starts

Other responsibilities will include:

Assisting the Panel Manager in all aspects of running the Sensory Panel, including arranging the weekly planning meeting

Taking responsibility for the creation and checking of Compusense @hand files, enabling all elements of SSC work to be programmed into the software, and managing all issues generated by @hands

Being responsible for sourcing and managing the delivery of products for research to the SSC, for checking that all of the products required are ready for research and ensuring that they are inventoried on arrival and stored correctly. This includes storing and preparing samples for both training and profiling sessions

Preparing samples/materials for panel training and profiling

Running profiling sessions in the booths including preparation of all materials and samples, serving of samples, data collection and cleaning the booths afterwards

Monitoring the quality of food samples and test procedure and ensure appropriate records are maintained (including temperature logs for freezers/fridges, cooking logs, inventory logs with BB/Use by dates etc.)

Ensuring the Sensory Panel working area is prepared appropriately in good time for each session and cleared/cleaned after

Ensuring that all activities carried out comply with basic food hygiene standards in order to work safely within the laboratory. Basic food hygiene training will be provided.

With MMR’s focus on developing new and better research methods and sophisticated analysis techniques, there's the opportunity to gain experience of several novel and exciting approaches to conducting research and interpreting data.

You will be:

A strong team player –able to maintain open and honest relationships colleagues building trust and confidence. You will need to be able to work well both independently and as part of a team

A self-starter who likes to take initiatives and demonstrates flexibility in a dynamic environment (including flexibility in time worked)

A self-manager - able to switch between tasks according to business needs, coping with changing priorities and keeping the Assistant Panel Leaders and the Sensory Manager informed of possible issues. Your exeptional organizational and time management skills and ability to multi-task will enable you to both prioritize your own workload and implement effective administrative processes.

In possession of excellent interpersonal and communication skills (fluent in written / spoken English is critical)

You will have:

A real passion for working in sensory research

Logical, analytical mind

Natural passion for seeking out the most effective and efficient ways of working and being prepared to speak up about your ideas

Great attention to detail – should be able to check own work and others’ work for inconsistencies and take the necessary action to rectify any errors/problems

An aptitude for food preparation with limited supervision needed

A level of computer literacy – be competent in Word, Excel and email. Training will be given in the relevant software packages

A Bachelor’s degree, ideally in a relevant field, such as Food Science, Sensory Science, Experimental Psychology and Sociology

Ideally you'll have some experience of working with expert trained sensory panels or have moderated qualitative groups

We will be able to train you in the following:

Foundation in sensory Principles (MMR/IFST or US IFT)

Basic Food Hygiene qualification

Your Career Path:

Promotion to panel leader requires regular demonstration of the following skills.

Creating reports independently

Complete self-management of the panels

Generation of timelines and planning of sensory projects

Self-sufficiency in designing and planning projects including the development of assessment protocols and sensory lexicons

Ability to conduct consensus profiling, discrimination tests and other sensory techniques

Ability to management problems when they arise

Ability to manage Compusense @hand enabling all elements of SSC work to be programmed into the software and management of all the problems generated by @hand

Run and interpret taste tests

Ability to plan in recruitment and organize recruitment

Interaction with the US Sensory and Consumer teams as one of our sensory experts, and with Global Sensory team for efficient information management and high consistency of sensory operations globally

The planning and conduct of panelist’s screening, performance monitoring, tracking, feedback and training

Demonstrative ability to interpret and report on taste test results and panel performance reports

Interested? Please apply here!

MMR offers an open, diverse and non-hierarchical environment, where bespoke MMR Academy training is offered at every level. We also offer exciting secondment opportunities at our other global locations, as well as a selection of fantastic employee benefits.

MMR delivers a class leading set of marketing science tools and approaches, many of which are proprietary to MMR. We are endorsed by our global client base for our agility, technical expertise and willingness to adapt research solutions to directly focus on specific client challenges. We’ve built a reputation of providing innovative statistical analysis and techniques, coupled with optimal research design consultancy, that successfully delivers against our clients’ specific business objectives.

MMR is an Equal Opportunity employer

Are you open to a new challenge in your Sensory career? Looking to grow and develop your skills in Sensory research? Then this may be the opportunity you are looking for...

We’re searching for a someone to join as a Sensory Panel Manager and build their career here at MMR.

MMR is an independent, global consumer and sensory research agency specialising in food, drink, personal and household care research. This means that when you join us, you’ll have the chance to work with well-known brands to help create, shape and develop products and packs.

Our team of over 280 highly engaged, multi-disciplined employees are primarily dynamic research professionals, sensory experts and data scientists. We’re a diverse bunch, with backgrounds in R&D, insight, marketing, sensory science, data sciences and psychology.

Your role will be to Manage the sensory panel at our SSC facility in Reading. This wide-ranging role covers everything from pre-project prep to delivery and debrief.

Responsibilities include:

• Involvement in structuring and designing proposals,
• costing and planning projects
• organizing the panels schedule
• leading panel sessions,
• Oversight of data collection and of panel performance
• Monitoring and ensuring that panel procedures are complaint with food hygiene standards
• Client liaison, report writing, and project debriefs.

This is a very busy and varied role working within a range of categories from food and drink to personal and household care. You need to be able to work well under pressure, liaise with a range of people; MMR team members and clients, and have the ability to see the stories in the sensory data that you generate in order to communicate results clearly and simply to clients

The successful candidate will:

• Be educated to degree level or equivalent (ideally in a related field)
• Have strong sensory expertise – sound knowledge and experience of a wide range of sensory analysis methods applied to food, drink, personal and or pharmaceutical categories, and descriptive panel leadership and supervisory role in sensory team
• Have sensory moderation skills - efficiently handling, without leading or biasing, of panel consensus and agreement, and effectively addressing disagreement of attribute definitions, product scores, panelist fatigue
• Have a wealth of Quantitative Descriptive Analysis experience
• Possess good leadership, team building and motivational skills
• Have a strong Project design & management skillset
• Analysis and interpretation skills
• High level of IT competency (understanding of Compusense would be beneficial)

Interested? To apply please click here!

MMR is an independent, global company specialising in food, drink and consumer packaged goods research. We work regularly with over 50% of the top 100 global food and drink brands. We have offices in London, Oxford, New York, Shanghai, Singapore, Mumbai, Sao Paulo and Durban and have a team of 200 highly engaged and dynamic research professionals that is multi-discipline in nature covering fields such as R&D, insight, marketing, sensory science, data sciences and psychology.

MMR delivers a class leading set of marketing science tools and approaches, many of which are proprietary to MMR. We are endorsed by our global client base for our agility and technical expertise and willingness to adapt research solutions to directly focus on specific client challenges. We have built a reputation of providing innovative statistical analysis and techniques, coupled with optimal research design consultancy that successfully delivers against our clients’ specific business objectives.

At MMR, our people are central to our success and therefore we drive a culture where each individual can thrive. Some of the ways we achieve this is by operating in an open, dynamic, varied & non-hierarchical environment, providing bespoke training through the MMR Training Academy and by promoting our staff purely on merit.

MMR is an Equal Opportunity Employer

Are you an experienced Market Research professional looking for an exciting new challenge within a senior role in FMCG market research?

We are looking for an innovative and enthusiastic senior researcher to join our dedicated team as a Research Director.

This role, reporting into our Director, Head of London Business, and will be based in our central London (Blackfriars) office.

This role will be varied but some key elements include:

Managing Client Accounts:

You will have ultimate responsibility for the quality of service provided and business developed on a number of MMR’s key FMCG client accounts

You will be responsible for the provision of internal consultancy and sign off (as appropriate) on research design, proposal and debrief content.

You will be the senior presence (gravitas) at key client interface situations (important client presentations, debriefs, account roster reviews etc.) and add value to the client experience in both New Product Development and research by providing advice, consultancy and a high level of interpretation and direction, where appropriate.

You will be responsible for identification of business risk and development opportunities within accounts, and for the implementation of appropriate solutions.

You’ll be taking the lead with the promotion of all MMR proprietary methodologies to potential customers when appropriate.

You will also be responsible for the delivery of an agreed value of business in line with overhead recovery and net profitability targets.

New Client Development:

The generation of New Business through warm leads generated by MMR and from other personal contacts within the assigned client accounts

The generation of warm leads through promoting awareness of MMR amongst potential clients and contacts.

The management, leadership and development of Associate Directors and other Senior Research staff, as appropriate.

Help to train, mentor and develop more junior staff, with particular emphasis on developing Senior Research executives to Associate Director Level.

Dependent on the individual there will also be opportunities to:

Lead/join a team to move forward an MMR business critical initiative

Assist with the development and enhancement of new methodologies when appropriate

Help to maintain a positive, friendly and constructive working environment.

Help with the identification and implementation of organizational efficiency improvements including ways of reducing direct costs.

You’ll be expected to support, and take the lead if necessary, in the above areas, driving new thinking and ensuring that MMR’s deliverables are of the highest possible quality – we’re a premium research business and we’re committed to delivering above client expectations!

As well as offering a wide range of both traditional and more creative techniques, MMR has developed unique approaches that helps clients create and shape detailed product briefs right at the start of the innovation process.

As many of our projects are multinational, this role also provides a great opportunity to travel internationally and work across different cultures all over the world.

As a person you will:

Be a strong manager, self-management, team management and project management are all key to this role

Have exceptional communication skills, including the ability to tailor content and style of communications in the most demanding and ambiguous situations; to be able to persuade without dominating at the highest levels. You will also be able to diffuse potentially argumentative situations, anticipate potential problems/pitfalls and be a great negotiator.

Be client focused - coordinating client relationships to avoid overlap and to ensure continuity of client service. You will work with senior members of client teams to establish requirements and cohesive working relationships.

Be both innovative and Creative - Constantly experimenting with new ideas and ways of meeting client needs on projects, account management and in your business development approach.

You will have a strong technical skill set including:

Project Design – Scoping projects and writing proposals for clients with minimum input from senior management where precedents do not exist.

Project Management – Identifying best practice within the client account team on project management and ensuring this is communicated and where possible adopted by others. You will look for opportunities to improve project management and adapt policy and procedures accordingly for the clients. You will allocate project management according to client need, taking into account the strengths/weaknesses and development needs of your team members

Analysis and Interpretation – Encouraging new thinking and challenging the team’s findings to ensure they are focused on the right issues.

Substantial experience within research (in a market research environment) both face to face and online

A passion for and experience in FMCG research

Whilst not a pre-requisite the following would be advantageous:

Recent agency experience

An ability to travel internationally

To apply please click here 

MMR Research Worldwide is an Equal Opportunities Employer.

MMR is an independent, global company specialising in food, drink and consumer packaged goods research. We work regularly with over 50% of the top 100 global food and drink brands. We have offices in London, Oxford, New York, Shanghai, Singapore, Mumbai, Sao Paulo and Durban and have a team of 200 highly engaged and dynamic research professionals that is multi-discipline in nature covering fields such as R&D, insight, marketing, sensory science, data sciences and psychology.

MMR delivers a class leading set of marketing science tools and approaches, many of which are proprietary to MMR. We are endorsed by our global client base for our agility and technical expertise and willingness to adapt research solutions to directly focus on specific client challenges. We have built a reputation of providing innovative statistical analysis and techniques, coupled with optimal research design consultancy that successfully delivers against our clients’ specific business objectives.

Are you open to a new challenge in your IT career? Looking to grow and develop your skills? Then this may be for you...

We’re searching for hardworking and driven individual to work as a 1st/2nd Line IT Support Engineer and build their career here at MMR.

MMR is an independent, global consumer and sensory research agency specialising in food, drink, personal and household care research. We work with well-known brands to help create, shape and develop products and packs.

We are global leaders, guiding innovation for our clients – partnering with over 50% of the top 100 global food and drink brands. Our head office is in a beautiful 18th century barn in Wallingford - a picturesque village in between Oxford and Reading. We also have offices in London, New York, Shanghai, Singapore, Mumbai, Sao Paulo and Durban.

Our team in Wallingford provide fully featured IT services to our users, both in the UK and across the globe. We're growing our team and searching for a 1st/2nd Line IT Support Engineer to help us to provide a first-class service.

The role involves:

On daily basis our team handles requests ranging right from desktop support queries through to infrastructure, project planning, and implementation.

As the Support Engineer, you will:

Have ownership of user support queries, prioritising and resolving them in accordance with agreed SLA’s

Troubleshoot issues; primarily through our remote system, but will visit users and offices/locations as needed for onsite support and project work

Be the first escalation point for 1st line support, providing assistance and advice where required across the whole business

You'll also get to be involved in project planning and implementation. Everyone has the chance to offer ideas, get involved and support our new technology projects. We're continually updating and improving our Infrastructure and support services.

On the job training will be provided, with potential to attend external training courses.

You will be:

A Self-starter with a can-do attitude to any task - every day is different

A great team player, with a consistent track record of delivering strong support knowledge in a windows environment.

Someone who can prioritise tasks and take ownership of their own day

Diligent in your approach to ensure jobs are completed to the highest standard

You will have worked in a similar role and have a mix of both first and second line skills including:

1st Line:

Strong Knowledge of Windows 7/10

Office 365 administration and support

Active directory administration

Networking experience (LAN, WAN, Wi-Fi, DHCP and DNS)

Prioritising issues and working to SLA’s

2nd Line:

Understanding of firewalls, and deeper networking experience

Experience working in a virtualised server environment

Experience using MDT and WDS for OS deployment

Experience managing GPOs

Any familiarity with the below would be a bonus:

Administering and supporting Windows Server 2008/2012/2016

Supporting Macs

Supporting a VMware virtualised environment

Cisco Switching and Cisco Meraki Wireless experience

IT project management experience

MMR offers an open, diverse and non-hierarchical environment, where bespoke MMR Academy training is offered at every level. We also offer exciting secondment opportunities at our other global locations, as well as a selection of fantastic employee benefits.

MMR delivers a class leading set of marketing science tools and approaches, many of which are proprietary to MMR. We are endorsed by our global client base for our agility, technical expertise and willingness to adapt research solutions to directly focus on specific client challenges. We’ve built a reputation of providing innovative statistical analysis and techniques, coupled with optimal research design consultancy, that successfully delivers against our clients’ specific business objectives.

Apply here 

MMR is an Equal Opportunity Employer

Are you open to a new challenge in your sensory career? Looking to grow and develop your sensory skillset? Then this may be the opportunity you are looking for...

We’re searching for an experienced sensory scientist to work as a Qualitative Sensory Research Manager and build their career here at MMR.

MMR is an independent, global consumer and sensory research agency specialising in food, drink, personal and household care research. This means that when you join us, you’ll have the chance to work with well-known brands to help create, shape and develop products and packs.

We are global leaders, guiding innovation for our clients – partnering with over 50% of the top 100 global food and drink brands. Our head office is in a beautiful 18th century barn in Wallingford - a picturesque village in between Oxford and Reading. We also have offices in London, New York, Shanghai, Singapore, Mumbai, Sao Paulo and Durban.

Our team of over 280 highly engaged, multi-disciplined employees are primarily dynamic research professionals, sensory experts and data scientists. We’re a diverse bunch, with backgrounds in R&D, insight, marketing, sensory science, data sciences and psychology.

No two projects are ever the same, often involving exciting innovations, varied methods and international markets. It’s a phenomenal opportunity to challenge and add real value to client decision-making, all while working with our passionate, friendly teams across the globe.

The role:

Based within the UK Qualitative sensory team, you will help enable us to continue to grow our innovative and exciting methodologies; RetrEATS and EROS. Both approaches use qualitative collaborative techniques coupled with sensory expertise to help our clients work towards perfect product briefs. This role enables creativity at all stages of the project cycle as well as great client interaction from day 1.

This role is sensory based but with a strong qualitative focus:

• Writing sensory related qualitative proposals
• Working across teams, with all members of staff as required, for a variety of clients
• Moderating consumer groups and facilitating workshops
• Liaising with international agencies and attending international fieldwork as relevant (this method is becoming increasingly popular internationally, so there will be plenty of opportunities to travel)
• Writing screeners, discussion guides, supporting field materials and producing qualitative sensory reports.
• Taking an active part in EROS and RetrEATS debriefs and client facing sensory activities (training, consultancy, etc)
• Analysing sensory quantitative data providing considered reporting, interpretation and recommendations for discussion with the Project Leader

On the job training will be provided but there will also be the opportunity to attend external training courses

You will be:

Passionate about sensory research

• Be an exceptional communicator (fluency in written/spoken English is essential)
• Comfortable working with both clients and consumers /panelists alike
• Happy to travel both nationally and internationally on a regular basis- expect lots of opportunities to travel and explore new countries

You will have:

• Excellent sensory moderation skills –be able to elicit detailed sensory vocabulary from trained panelists and transfer these moderation skills to working with clients/untrained consumers
• Sensory acuity – ability to articulate product sensory characteristics themselves and to provide clear argumentation/recommendation on product differences to support a product selection relevant to the project objectives
• A background in Sensory research, either academically or demonstrable in your career to date
• A valid UK drivers’ license

MMR offers an open, diverse and non-hierarchical environment, where bespoke MMR Academy training is offered at every level. We also offer exciting secondment opportunities at our other global locations, as well as a selection of fantastic employee benefits.

MMR delivers a class leading set of marketing science tools and approaches, many of which are proprietary to MMR. We are endorsed by our global client base for our agility, technical expertise and willingness to adapt research solutions to directly focus on specific client challenges. We’ve built a reputation of providing innovative statistical analysis and techniques, coupled with optimal research design consultancy, that successfully delivers against our clients’ specific business objectives.

MMR is an Equal Opportunity Employer

Apply for Qualitative Sensory Research Manager here!

Learn a new skill and help bring products to life in a permanent part-time role!

MMR Research Worldwide specialise in consumer and sensory market research in the food, drink, personal and household care sectors.

We are currently looking for articulate and collaborative people for current & future opportunities on our sensory team based in Brentford. Using the new skills that you’ll learn, you will be required to sample all sorts of oral health, skincare products and over the counter medicine.

Responsibilities:

• Working individually and within a team to evaluate products within the oral health and skincare industry.
• Products range from toothpaste and mouthwash to moisturising creams.

Hours:

• Monday to Thursday, 9.30am – 12.30pm or 1.30pm to 4.30pm 
• Flexibility to work on projects at home if required (on rare occasions)

Requirements:

• No experience necessary (full training provided)
• Good sensory acuity (this will be tested at a screening session),
• The ability to articulate yourself effectively in front of others.
• You should not have any food intolerances / allergies, smoke / vape, mouth piercings or be on regular medication

We look forward to hearing from you! Please apply here to join the team!

MMR Research Worldwide is an Equal Opportunities Employer