We are
committed to protecting and respecting your privacy and protecting your
personal data.
We have produced the information on this page to help you understand what personal data we collect about you when
using the website, how we use that data, and to give you clear and transparent guidance
on your rights. This page covers the following areas:
- Who
we are
- What
is personal data?
- How
and why we collect your personal data?
- Sharing
your personal data
-
Transferring
personal data outside the
European
Union ("EU")
- How
long we hold personal data
- Where
we store your personal data
- Your
choices
- Your
rights
- Changes
to our Privacy Notice
- Contact
us
Who we are
MMR Research Worldwide Limited is the controller and
responsible for this website.
If you have any
questions or want to request further information about us please don’t hesitate
to contact us using the details listed below.
What is
Personal data?
Personal data is one or more piece of information that identifies
a living individual.
How and
why we collect your personal data?
We want to make sure that you understand what personal data we
collect from you and how and why we use this information. The personal data that we process depends on
how you use our website.
1.Just looking (if you are just browsing the website)
2.Interactive
users
(if you are using our interactive
website features or sending us information through the website)
Just
looking
- We generate log files from various
servers about the browsing patterns and actions of visitors to our
website. This is statistical data which
does not identify you as an individual.
It’s useful for us for security reasons and so that we can see which
pages are most popular and whether a particular event has increased traffic to
our website.
- Our website hosting provider may
collect your IP address. This will
provide them with other information about you such as location (e.g. city or
town) and your computer or mobile device (e.g. who your internet service
provider is and what browsers, screen resolution and type or hardware you are
using). The provider collects this
information to ensure everything is working as it should. We do
not have control over the data that the provider collects and they do not share
it with us.
- The website uses cookies to distinguish you
from other users. A cookie is a small
file of letters and numbers that is stored on your browser or the hard drive of
your computer or permanent memory of your mobile device. Cookies alone will not
identify you. However, if you later identify yourself to us (e.g. by signing up
for our email newsletter) then we may combine the anonymous information from
cookies with the information you have provided. You may block or restrict
cookies by enabling your settings on your device or browser, this however may
affect certain parts of the website and its services, and you may find the
website does not function correctly or that certain functionality will not be
available to you. For more information about the cookies we used [link to Group
entity cookie policy website].
This website uses Google
Analytics
, a web analytics service provided by Google, Inc. (“Google”). Google
Analytics uses cookies to analyse how visitors use the website. The information
generated by the cookie about your use of the website (including your IP
address) will be transmitted to and stored by Google on servers in the United States.
We ask Google to provide the information to us about your IP address, language
preferences and device and browser information which we use to improve our
services. Google will use this
information for its own purposes in accordance with its own privacy policy (
https://www.google.co.uk/intl/en/policies/privacy/).
You may refuse the use of Google Analytics cookies by selecting the appropriate
settings on your browser; however, please note that if you do this you may not
be able to use the full functionality of this website. Google has an Opt-out
Browser Add-on to provide website visitors the ability to prevent their data
from being used, please visit the following website for further information:
https://tools.google.com/dlpage/gaoptout.
Information about our use of cookies
Our
website uses cookies to distinguish you from other users of our website. This
helps us to provide you with a good experience when you browse our website and
also allows us to improve our site
.
A cookie is a small file of letters and numbers that
we store on your browser or the hard drive of your computer if you agree.
Cookies contain information that is transferred to your computer's hard drive.
You can
find more information about the individual cookies we use and the purposes for
which we use them in the table below:
Name
|
Description
|
Purpose
|
Duration
|
_ga
|
Google
Analytics
|
Used to
distinguish users
|
2 years
|
_mmr_session
|
MMR
Session
|
Used to
identify user during session
|
session
|
_gid
|
Google
Analytics
|
Used to
distinguished users
|
24 hrs
|
Interactive
users
- We generate log files from various
servers about the browsing patterns and actions of visitors to our
website. This is statistical data which
does not identify you as an individual.
It’s useful for us for security reasons and so that we can see which
pages are most popular and whether a particular event has increased traffic to
our website.
- Our website hosting provider may collect
your IP address. This will provide them
with other information about you such as location (e.g. city or town) and your
computer or mobile device (e.g. who your internet service provider is and what
browsers, screen resolution and type or hardware you are using). The provider collects this information to
ensure everything is working as it should.
We do not have control over the data that the provider collects and they
do not share it with us.
- The website uses cookies to
distinguish you from other users. A cookie is a small file of letters and
numbers that is stored on your browser or the hard drive of your computer or
permanent memory of your mobile device. Cookies alone will not identify you.
However, if you later identify yourself to us (e.g. by signing up for our email
newsletter) then we may combine the anonymous information from cookies with the
information you have provided. You may block or restrict cookies by enabling
your settings on your device or browser, this however may affect certain parts
of the website and its services, and you may find the website does not function
correctly or that certain functionality will not be available to you. For more information about the cookies we used
[link to Group entity cookie policy website].
- This website uses Google Analytics, a web analytics service provided by Google, Inc.
(“Google”). Google Analytics uses cookies to analyse how visitors use the website.
The information generated by the cookie about your use of the website
(including your IP address) will be transmitted to and stored by Google on
servers in the United States. We ask Google to provide the information to us about
your IP address, language preferences and device and browser information which we use to improve our services. Google will use this information for its own
purposes in accordance with its own privacy policy (
https://www.google.co.uk/intl/en/policies/privacy/).
You may refuse the use of Google Analytics cookies by selecting the appropriate
settings on your browser; however, please note that if you do this you may not
be able to use the full functionality of this website. Google has an Opt-out
Browser Add-on to provide website visitors the ability to prevent their data
from being used, please visit the following website for further information:
https://tools.google.com/dlpage/gaoptout
- If you use the “get in touch” form then
we will store a copy of your message and any contact details that you provide
to us. If we call or email you back then
we will also keep a copy of our correspondence.
These communications and your contact details are used to manage our
relationship with you, deal with any requests that you make, to improve our
service and offering and for staff training purposes.
- If we provide and you sign up for newsletters
we will ask you to provide your email address and will add it to our
database. We will send you periodic
newsletters about the company, our promotions and our services. If you want to
stop receiving newsletters at any time you can simply unsubscribe using the link
provided in our newsletter emails or email
unsubscribe@mmr-research.com
- If you download a white paper from our
website we will ask you to provide your name and email address. We may use this information to send you
further information about the company, our promotions and our services. If you want to stop receiving this
information at any time you can simply unsubscribe using the link provided in
the emails.
Sharing
your personal data
In most cases, your personal data won’t
be disclosed or shared with third parties. However, there are certain
circumstances where your personal data may be shared, and we want make sure you
are aware of these.
- We will share your personal data to
third parties providing services to us (for example IT services such as support
or hosting, logistics services, etc) but we will ensure that your personal data
is adequately protected.
- We may share or disclose your personal
data to our group companies where you have agreed that they can send you
information about their related goods and services (they’ll always give you an
easy way to unsubscribe or you can contact us to update your preferences at any
time). We share technology and systems with
our group companies but we ensure that only the relevant personnel have access
to your personal data.
- We will share your personal data if we
are under a duty to disclose or share it in order to comply with any legal
obligation.
- We may need to share your personal
data in order to protect the rights, property, or safety, of us, our customers,
or others. This includes exchanging information with other companies and
organisations for the purposes of fraud prevention, anti-money laundering and
credit risk reduction.
- If you have agreed that we can, we
might share your personal data with companies who provide marketing services
for us. If you no longer want us to use
your data in this way,
please contact us using the
details below
.
- If our company or part of it or
substantially all of our assets are acquired by a third party the personal data
held by us in the course of our business may be one of the transferred assets –
the buyer should only use it in accordance with this privacy notice.
- Like many EU
businesses, we transfer data to Mailchimp who act as a processor for our
marketing emails and/or newsletters. Mailchimp also act as a controller for
some of your data once this is passed to them. We recommend therefore that you
read their privacy policy here https://mailchimp.com/legal/privacy/#contacts to
understand exactly what they do with this data, and see how you can opt out of
them using your data for analytics purposes.
We are aware
that Mailchimp expects us to have got permission for your data to be used this
way, but we do not believe that we are in a position to get consent on behalf
of another company when we have no control over how they use the data.
Transferring
your personal data outside the
European
Economic Area ("EEA")
Sometimes the companies we share your
personal data with (as described above) are based outside of the EEA. When we share your personal data with them it
will only be for the reasons we’ve mentioned in this Privacy Notice or agreed
separately with you. We will ensure that
there are appropriate safeguards in place to protect your personal data and
kept it safe and secure.
How
long we hold personal data
We will only retain your personal data
for as long as necessary to fulfil the purposes we collected it for, including
for the purposes of satisfying any legal, accounting, or reporting
requirements.
To determine the appropriate retention period
for personal data, we consider the amount, nature, and sensitivity of the
personal data, the potential risk of harm from unauthorised use or disclosure
of your personal data, the purposes for which we process your personal data and
whether we can achieve those purposes through other means, and the applicable
legal requirements.
If you have agreed to receive our
newsletter we will keep your email address and other contact information in our
database unless you tell us you don’t want to receive our newsletter anymore.
Where
we store your personal data
Generally, all information you provide to us is stored on our
secure servers based in England. We do
not keep paper copies of personal data collected via the website. If you have
signed up to download a whitepaper, your name and email address will be held in
a database hosted by our third party web host.
Once we have received your information, we will use strict
procedures and security features to try to prevent unauthorised access.
Your Choices
We want to make sure you know and understand what choices you have
when it comes to us processing your personal data. We have therefore created a
list of the choices which you have and have provided instructions to how you
can exercise them:
Your
Rights
The law relating to data protection in
Europe gives you a number of rights. We
have summarised these below. You can get
more information about these from the Information Commissioners Office (
www.ico.org).
- The
right to be informed –
You have the right to know what
personal data we are processing about you.
This privacy notice explains the sorts of personal data that we may
process about you, why and when. You can
ask us to confirm what personal data we hold about you and how and why we are
processing it.
- The
right of access
– You have the right to have access to a copy of the personal data
we hold about you.
- The
right to rectification
– You have the right ask us to
correct your personal data if it is inaccurate or incomplete.
- The
right to erase –
You have the right to ask us to delete your
personal data where there is no legitimate reason for it to be processed.
- The
right to restrict processing
– You have the right to stop us
processing your personal data in certain ways (e.g. for marketing purposes).
- The
right to data portability –
You have the right to obtain a copy of
your personal data for your own purposes and to move, copy or transfer it from
one environment to another.
- The
right to object
– You have the right to object to processing
for purposes of direct marketing, profiling, and research in some circumstances.
- The
right in relation to automated decision making and profiling
- You have the right to object to decisions being taken about you without any
human involvement (“automated decision making”).
If you want to exercise any of these
rights, please just
contact us
and we will investigate the matter and respond to you within one month. Sometimes we may tell you that we need to a
longer period of time to deal with your request and we will let you know if
that is the case and explain why
You also have the right to complain. We would like you to speak to us first to see
if we can put things right but you can go straight to the authority responsible
for data protection and law enforcement.
In England this is the Information Commissioner’s Office (ICO). You can
contact the ICO via their website is
www.ico.org.uk/global/contact-us/
or call 0303 123 1113.
Changes to
this Privacy Notice
Any changes we may make to our privacy notice in the future will
be posted on this page. If the change is
significant we will take steps to notify you.
Contact us
If you’d like to contact
us about data protection, please email
MMRRW-DPO@mmr-research.com. If you’d like to contact us with a general comment
or enquiry, please email
info@mmr-research.com